About Us
Hot Tub Universe
Our philosophy is simple at Hot Tub Universe. In lieu of spending money on flashy advertising campaigns, fancy showrooms and floor finance packages, we offer our products out of a warehouse location on our home’s property. We advertise modestly through inexpensive yet effective local mediums and pay cash for our product. This model has allowed us to offer premium brand hot tubs at thousands less than suggested retail price, while still realizing a reasonable margin. At Hot Tub Universe, most of our focus is directed at the single greatest income generator – the customer. Our service is top-notch and our quality unparalleled. This has led to our out-of -this-world referral rate!
Hot Tub Universe…Why pay retail?
Hot Tub Universe Spa Repairs & Service
Our customer helpline is just a call away
Not all hot tub issues require a service person to visit your home. Sometimes problems are just simple fixes that you can handle yourself. Why not pick up your phone right now and call our Customer Helpline at 902-576-5115 to find out if your hot tub troubles can be repaired yourself.
Professional Spa Tech
Hot Tub Universe technicians are required to maintain and expand their knowledge to keep up with the latest innovations and changes in the hot tub industry. Our technicians work hard for you. They know their stuff and share our commitment to your satisfaction!
We’ve fixed them all!
It doesn’t matter what make or model your hot tub is, if it’s fixable, we can repair it. Our professional technicians have undergone rigorous training and have years of experience with just about every type of spa problem there is. Don’t believe it? Try us!
Most Common Spa Services & Repairs
• If the hot tub is leaking, we find the source of the leak and repair it
• Worn out heaters and pumps are replaced with new
• Replacement of old Spa Pac with the latest technology Digital Spa Safety Control System
• Retrofit installation of Salt Water System Technology
• Full spa inspection and maintenance programs
One Trip Should Do It – Save Time & Money
All of the Hot Tub Universe service vehicles are equipped with a large inventory of the highest quality spa parts. In most instances, your hot tub can be repaired on the spot, in only one visit. That saves you time and money.
No more waiting around for hours for a service person to show up!
Our technicians use a sophisticated software system to keep track of your hot tub’s parts and service history. This information allows our qualified personnel to determine issue patterns, find parts and may even pinpoint and prevent potential problems.
Call today! 1-902-576-5115